Open and Direct: Look Forward with Us to Our Journey Ahead

I was appointed as Chairman and CEO on October 1, 2024. Over the past 20 years, I have led multiple companies across different industries, some of which were in very difficult situations in terms of business performance and financial standing. However, I have managed to navigate these challenges as top management thanks to the support of many employees and executives.

What I learned from this experience is that, even as president, there is little that I can accomplish on my own. A company will begin to grow rapidly with great momentum only when all employees align with the mindset of “Let’s do it!” and strive for great achievements in their work. My role at OUTSOURCING will be to create such a motivating environment.

By cultivating shared values within our group focused on identifying what needs to be done, we will become a company that DEFINITELY does what needs to be done and ABSOLUTELY refrains from what should not be done. This approach should significantly reduce the feeling of “having to do work” among our employees.

The essential foundation for cultivating these values is that the RIGHT things are said by the RIGHT people at the RIGHT time. We want open and direct communication to become the everyday norm throughout our group. Rather than one-way communication from the top down, we need to see two-way communication and vibrant interactions that transcend organizational barriers within our group. It is only through decision-making within such a corporate culture that our direction will become clear and our organization will become transparent, ultimately converging towards sound corporate governance. I believe that this sophistication of corporate governance is what leads to increased motivation among our employees.

In addition, as a company in the human resources service industry, there are two key points that we must be acutely aware of.

First, we are a company that values and respects people. As a business centered on people and human resources, our company would not exist without our employees who deliver value to client companies through staffing, contracting, and more, as well as the back-office teams that support them. What can our company do to support these people in maintaining their physical and mental health while continuing to engage passionately in work? Our focus will be on transforming mindsets in these areas.

Secondly, we need to establish and adhere to the appropriate common rules. Currently, our group provides human resources services in 38 countries and regions around the world, where we are creating employment opportunities and confronting the societal problem of the gap between labor supply and demand. Due to our involvement in the lives of so many people, the responsibilities we carry are immense. As a company, we must not only sincerely address issues such as environmental and human rights challenges, but also continue to be mindful of sustainability through our business operations. We will establish a clear decision-making process based on appropriate rules so that our group, which has grown rapidly to date, can be reborn into not just a better company, but a truly excellent and enduring one.

Together with our new president, Takayuki Yamazaki, who has a deep understanding of the ideal direction for our industry, we will vigorously drive initiatives to enhance our corporate value. Please look forward to our progress as we embark on our second founding journey.

Sincerely,

Kenji Kamiyama
Representative Director, Chairman and CEO

Becoming the World's Largest Employment Platform that Transcends Borders

Having been involved in the industry for many years and having lived abroad for more than 10 years, I have come to strongly realize that the human resources service industry must evolve into a global employment platform that takes responsibility for both hiring and training, rather than simply matching people and companies within their respective countries.

Work is something that occupies a large portion of our lives. The human resources business will continue to be necessary as a matching platform for providing a better work environment and more fulfilling jobs. For companies, too, hiring people who share similar values will help them increase productivity and improve their services.

However, in Japan, it is predicted that the working-age population that supports the society will shrink to 80% of the current level by 2040. This may widen the gap between workers and companies, raising concerns that it could become more difficult for people to find optimal work environments and fulfilling jobs, and for companies to acquire the right talent for the right positions. Other developed countries in the world are also currently facing or will soon face these challenges like Japan.

In order to bridge the gap between the people who need a work environment and the companies that need a workforce, we believe that there are two things that our company should focus on for the future.

First, rather than just expanding our human resources business in Japan, we must further advance the cross-border expansion of our human resources services through the global network that we have already built. Secondly, we must evolve our human resources services by extensively leveraging data and technologies so that workers can access the most suitable opportunities from around the world and companies can select the best talents. We are convinced that the acceleration of these two initiatives will be the engine for our company’s growth.

Currently, our group provides human resources services in 38 countries and regions around the world. We have already been working on developing an employment platform called the WBB (WORKING Beyond Borders) to mobilize human resources from Southeast Asia to Japan, and from Eastern Europe to various regions of Europe. We are also proud to be Japan’s top provider of management services for foreign workers who come to work in Japan. There are very few companies in the world that offer such global human resources services, and we believe that our further social value and purpose lie along this trajectory.

We will continue to promote employment and training on a global scale, supporting and standing by workers. By building the world's largest employment platform, we will address and confront the global social challenge of the mismatch between labor supply and demand.

We sincerely ask for your continued support as we make strides toward this vision.

Sincerely,

Takayuki Yamazaki
Representative Director, President and COO